Moneyback rules
The moneyback is applicable for all the subscription types (at the moment this includes the unlimited and the one-year subscription types).
We reserve the right to suspend moneyback service at any moment. Nevertheless all the requests for moneyback before this date will be accepted.
Moneyback procedure
01
Download application
Please 下载 a small application here and run it on the computer where the AVS4YOU® programs have been installed. This program will delete all the registration information from the computer and the AVS4YOU® programs status will turn to 'Non-activated'.
02
Send form
After that download ourrefund formand print it. When you correctly fill in and sign this document, send it to the + 44 207 182 6722 fax number. Its electronic copy can also be sent viasupport formas an attachment.
03
Get moneyback
The moneyback will be performed the same way the purchase was done. For instance, if you paid using a credit card, the money will be returned to the credit card bank account used.